Frequently Asked Questions
Find quick answers about activation, supported devices, streaming quality and your subscription.
How quickly will my subscription be activated?
Your subscription details are normally provided after your order has been processed.
Which devices can I use?
The service is compatible with supported Smart TVs, Fire TV devices, Android devices, Apple devices, Windows computers and other compatible platforms.
Can I watch in HD, Full HD or 4K?
Available quality depends on the content, your device and the speed and stability of your internet connection.
Do I need technical knowledge to set it up?
No. Setup is straightforward, and assistance is available if you need help with installation or configuration.
What internet connection do I need?
A stable broadband connection is recommended. Higher-quality streams generally require a faster and more stable connection.
Can I use my subscription on more than one device?
You can install compatible applications on different devices. The number of simultaneous connections depends on the subscription conditions you purchased.
Which plan should I choose?
The 1-month plan is useful for short-term access, the 6-month plan offers longer value, and the 12-month plan is the best-value yearly option.
How do I receive my activation details?
Activation and setup information is provided using the contact information submitted with your order.
What should I do if I have a setup problem?
Contact customer support with your device type and a description of the issue so the team can help you troubleshoot it.
Still Need Help?
Our support team is available if you have questions about your subscription or setup.
Contact Support